Privacy Policy
Last Updated: August 28, 2026
This Privacy Policy explains our data collection, processing, storage and disclosure practices for the mobile application Fun Arrow Flow (hereinafter referred to as “the App”). By downloading, installing, launching or continuing to use this App, you confirm you have read through, fully understood and voluntarily agree to abide by all clauses set out in this document. We reserve the right to modify this privacy document to adapt to product iteration, platform rules and updated local legal requirements, and we suggest users frequently check the privacy page inside App Settings for any adjustments.
We follow the principle of data minimization and only collect information that is truly necessary to guarantee stable operation of arrow‑flow puzzle gameplay, optimize user experience and implement risk‑control mechanisms. No redundant private data will be collected without your explicit authorization. The collected data categories are listed below:
• Account & Profile Information: Should you choose to log in through authorized third‑party services such as Apple Sign‑In, Google Account, we will receive your bound email address, public display name and profile avatar image. This set of information is exclusively used to create your unique game account, complete identity verification, and synchronize puzzle archives, unlocked items and user preferences across multiple mobile devices. We will never acquire extra private content unrelated to account registration.
• Device & Network Technical Metadata: The App automatically gathers advertising identifiers including IDFA (iOS) and GAID (Android), public IP address, device model, operating system version, screen resolution parameters, default system language, time zone configuration and current network status (Wi‑Fi or mobile cellular network). These technical metadata help us adapt arrow‑flow puzzle layout for different hardware devices and troubleshoot unstable network connections during gameplay.
• Puzzle Interaction Behavioral Data: We record anonymous in‑app operation records, including puzzle challenge attempts, path adjustment frequency, level completion speed, retry counts, hint tool usage volume, theme selection records, daily play session duration and interactive behaviors towards in‑app advertisements and reward tasks. All these records are analyzed in aggregated anonymous form to adjust puzzle difficulty gradients, launch new puzzle packs and refine the overall gaming experience.
• System Fault Diagnosis Logs: When the App encounters crashes, screen freezes, loading failures or runtime exceptions, the system will automatically generate diagnostic logs, error codes and device running status snapshots. These logs are only applied to locate technical defects, carry out version repairs and improve system stability, and do not contain identifiable personal user markers.
• Optional Installed‑App List Data (User Consent Required): The built‑in advertising SDK may pop‑up a permission request to access the list of applications installed on your device upon the first startup. You have full rights to reject this permission application. Denial will not affect the normal use of all core arrow‑flow puzzle functions. Our development team cannot view or store this installed‑app list data; all relevant processing work is independently completed by the corresponding ad service provider under its own privacy rules.
2. Legitimate Purposes for Using Your Information
All collected data will only be processed for service‑related legal purposes described below, and we will not reuse your information for irrelevant commercial activities without your separate explicit consent:
• Maintain complete core gameplay functions: synchronize arrow‑flow puzzle progress, finished levels, unlocked decorative themes and accumulated in‑app rewards across your logged‑in devices.
• Optimize App running performance, touch‑response sensitivity and hardware compatibility for mainstream mobile phones and tablets.
• Deliver appropriate non‑intrusive in‑app advertisements and watch‑to‑earn reward missions relying on device advertising identifiers.
• Receive, sort out and respond to your feedback, puzzle‑related suggestions and technical fault reports submitted via the App support channel.
• Push in‑app notifications about new puzzle updates, limited‑time theme events and official privacy policy modification announcements.
• Identify fake registered accounts, repeated reward claim fraud and abnormal script operations, so as to maintain a fair and orderly game environment for all players.
3. Information Sharing Scenarios
We firmly promise never to sell, lease or trade your personally identifiable information to external merchants for commercial promotion. Data disclosure is only permitted under the following limited and compliant circumstances:
• We may share your device advertising identifier with officially‑cooperated ad partners, so as to realize ad rendering, exposure statistics and reward‑task matching. All cooperative vendors sign binding confidentiality contracts and are prohibited from reusing this identifier for other unrelated business projects.
• Aggregated and fully anonymized statistical data (without any user‑traceable tags) can be shared with third‑party data analysis institutions for long‑term product iteration and experience upgrading.
• Authorized service suppliers including cloud storage service operators and crash‑log analysis tools can obtain limited operational data required to complete assigned work, and they must abide by the same privacy‑protection standards specified in this policy.
• We may disclose the minimum‑scope required information when receiving formal court subpoenas, regulatory investigation orders or mandatory legal requests issued by competent government authorities.
We adopt multi‑layer technical and administrative protective measures to prevent unauthorized access, data tampering, information leakage and permanent loss of your data:
• All data transmitted between your mobile terminal and our backend server is encrypted through TLS protocol; all stored account‑related archives are protected by high‑strength static encryption technology.
• Tiered internal access‑permission control is implemented: only maintenance and support staff with legitimate job requirements can view partial user data, and all relevant personnel have signed non‑disclosure agreements.
• We carry out regular vulnerability scanning, server‑security audits and App security‑patch updates to cope with continuously emerging network‑security risks.
Please note that no electronic‑storage or online‑transmission technology can achieve 100% absolute data security. We will adopt all commercially feasible protective countermeasures to safeguard your privacy, yet complete data safety cannot be fully guaranteed under all network environments.
We only preserve your information within the shortest valid period required to fulfill collection purposes or satisfy legal‑archiving obligations:
• Your login‑account details, saved puzzle‑progress records and theme‑inventory data will be retained during your account active period; once your deletion application is verified and approved, all these identifiable data will be erased from servers immediately.
• Anonymous game‑behavior logs and fault‑diagnostic records will be stored for a maximum of 9 months, after which the data will be automatically anonymized or completely cleared.
• Partial non‑identifiable anti‑fraud markers may be reserved for a short limited period to prevent repeated reward abuse, and will be permanently deleted once anti‑fraud‑monitoring work ends.
• Data that needs to be archived to comply with local regulatory requirements will be retained until the statutory‑retention cycle expires.
6. Account and Associated‑Data Deletion Application
You hold the permanent right to request complete erasure of your account and all attached game‑related data at any time via two independent channels:
Our team will finish identity validation and execute full‑data‑removal procedures within 14 business days, and send a deletion‑confirmation email to your registered mailbox. All erased puzzle progress, theme‑unlock records, reward archives and account information cannot be restored under any circumstance.
Support Email: bukvctqw@outlook.com
7. Third‑Party Services Reminder
This App integrates multiple third‑party functional SDKs, covering ad‑display platforms, social‑login tools and crash‑diagnosis services. Each third‑party service provider formulates its independent privacy‑management clauses. We do not control or bear legal liability for their internal data‑processing behaviors, so we advise you to read their respective privacy policies carefully before enabling relevant functional modules.
8. Minor‑User Privacy Protection
Fun Arrow Flow is designed exclusively for users aged 13 and above. We will not actively or intentionally collect any personally identifiable information from children under the age of 13. If we accidentally obtain minor‑user data due to technical loopholes, we will permanently clear all relevant records from our server storage without delay. Parents or legal guardians who discover their under‑age child has submitted personal information to us may contact the official‑support mailbox to apply for full‑data removal.
9. Revision and Effective‑Date Mechanism of This Policy
We will adjust the content of this Privacy Policy according to service iteration, game‑function expansion and changes in applicable national laws. For material revisions involving data‑collection scope or information‑sharing provisions, we will send advance reminders via in‑app pop‑up windows or your registered email at least 7 calendar days before the new policy takes effect. The revised full text will be published on the App’s Settings > Privacy Policy page with an updated Last‑Updated timestamp. Your continuous use of the App after policy revisions take legal effect counts as your full acceptance of the updated terms.
10. Contact Information for Privacy‑Related Inquiries
If you have any questions, data‑access requests, information‑correction demands or privacy‑related complaints regarding Fun Arrow Flow and our full data‑processing operations, please communicate with our official‑customer‑service team via the mailbox listed below:
Official Support Email: bukvctqw@outlook.com
Our customer‑service representatives will review your message carefully and provide a complete, clear official reply within 10 business days.